Why book with us ?

 

Creating personalized customer service is our goal. Our team is at your disposal 7 days a week for booking your dream vacation and making it a great experience for you. Book in confidence by dealing directly with the owners. You will not find our properties anywhere else at a lower rate.

 

Inquire today and let your vacation dream become reality !

 

See you soon in Empuriabrava....

 

 

Our terms and conditions: 

  

  • All normal consumption fees are already included; 
  • The heating of the swimming pool is included from 1st of April until 31st of October. From 1st of November to end of March the pools will not be heated. Please find more information here (click on the link).
  • A garanty deposit of 500 EUR (800 EUR for "Villa Exclusive", "Villa Isla Olivo" and "Villa Montgri") has to be paid in cash at your arrival. This deposit will be reimbursed at your departure and check-out if no damages have been revealed. For earlier departures between Friday evening 08 p.m. and Saturday morning 08 a.m., the garanty will be reimbursed by bank transfer, in deduction of eventual banking fees.
  • Reservation deposit: 40% of the complete rental amout to be paid in advance by bank transfer.
    Your booking will be confirmed upon receipt of your reservation deposit and the duly completed and signed rental agreement. 
  • Note for HomeAway/OwnersDirect/VRBO bookings: online payments of the rent by credit card are NOT possible ! Only payments by bank transfer are accepted. The card details you entered onto any HomeAway website is purely for their service fee and cannot be used to book and pay your holiday home. You will therefore see only the debit of the HomeAway's fee to your card on booking. These extra fees are determined solely by their company as a percentage of booking value, and added at checkout, over which we have no control. For payment of the reservation deposit, please follow only the instructions indicated in your lease agreement. Thank you.
  • In Summer high season, the full balance/final payment has to be settled by bank transfer three weeks prior to your arrival. For all other seasons, the balance can only be paid in cash at your arrival. 
  • Additional services
    Linen and towels can be provided upon request: 10 EUR/person/single bed and 20 EUR/double bed, also for 20 EUR for 1 person/double bed). Towel set including 1 hand towel and 1 bath towel: 5 EUR/person. 
  • A baby cot (travel bed/without linen) can be rented for 10 EUR for the duration of your stay, as well as a baby high-chair for 10 EUR.
  • Cleaning charges
    A one-time cleaning fee of 150 EUR (200 EUR for "Villa Exclusive", "Villa Montgri" and "Villa Isla Olivo"
    ) will be requested for the final cleaning of your holiday home and is included in the rental costs.
  • Arrival & departure day: Saturday
  • Minimum stay of 7 days: our holiday villas are rented on a weekly basis from Saturday to Saturday, the arrival and departure date within the booked period can be chosen according to your convenience, after approval by the owners. 
  • Checkin: after 04:00 p.m. - Saturday afternoon
    Check-out: 10:30 a.m. - Saturday morning;
  • Arrivals on Saturday evening later than 08:00 p.m. will be charged with 20 EUR. 
  • Arrivals on Sunday will be the exception, but are possible after approval by the landlords. An extra charge of 20 EUR will apply. 
  • Departures on Sundays are impossible and not accepted and departures earlier than Saturday 08:30 a.m. (morning) will be charged with a 20 EUR extra fee.
  • The minimum age is 25 years and younger guests (under this age) must travel with a relative or another person of min. 25 years old. A copy of the liability insurance is compulsory and has to be provided at the booking confirmation. 
  • Additional bookings and/or change of the temant or similar modifications in the rental agreement are possible (depending on availability), but will be charged with an extra fee of min. 20 Euro and max. 50 Euro, according to the ampunt of work involved.
  • Cancellation is possible until one month before the date of arrival, but without reimbursement of the paid deposit. The deposit can be credited for another booking, provided that the cancelled holiday home could be rented again within the originally booked period. We therefore highly recommend that you subscribe a separate travel insurance with a provider of your choice.

No credit cards & cheques accepted !





SOLEMPURIA © 2018 Copyright, all rights reserved.